FAQ

The Firkin is Twopale’s playful, jelly take on the iconic Birkin-style tote silhouette. It is an original design made from PVC, offering an affordable Y2K-inspired spin on the classic look. The Firkin is not affiliated with or produced by Hermès.
Simply wipe it clean with a damp cloth. Avoid harsh chemicals or abrasive cleaners to maintain the finish.
Yes, our jelly bags are made from durable PVC material that is water-resistant and easy to clean.
Yes, the structured design helps the bag maintain its shape while still offering flexibility for everyday use.
Yes, Jelly Firkin bags are made from durable PVC material and are designed to comfortably carry everyday essentials such as your phone, tablet, wallet, keys and other small items.

Orders are processed within 3 business days. Once dispatched, worldwide shipping typically takes 6 to 10 business days.
Yes, we offer free worldwide shipping. Delivery typically takes 6 to 10 business days after dispatch, but shipping times may vary depending on the destination.
As each piece is made to order, we do not offer returns or exchanges for change of mind. If your item arrives faulty, please contact us within 30 days for a repair or refund. Each piece is carefully quality checked before dispatch.
Once your order has been dispatched, you will receive a tracking number via email to follow your delivery.
For any questions or support, please email us at twopale.co@gmail.com and our team will get back to you as soon as possible.