⋆ ˚｡⋆୨ shipping ୧⋆ ˚｡⋆

transaction
3–4 business days to be allowed for orders to be processed.

global shipping
6–10 business days for international delivery. this timeframe is an estimate only and may vary depending on location and customs processing.

international orders may be subject to import taxes or duties. these charges are determined by your local customs authority and are the responsibility of the customer. our shipping estimates are provided as a guide only and may vary depending on circumstances outside our control.

⋆ ˚｡⋆୨ refunds ୧⋆ ˚｡⋆

30-day refund policy applies to all products. please make sure to carefully inspect your order upon reception and contact us if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and solve it for you.

to be eligible for a refund, your item must be in the same condition that you received it, unused, and in its original packaging. you’ll also need the receipt or proof of purchase.

please note that we do not offer returns or exchanges for change of mind.

to start a refund request, you can contact us at twopale.co@gmail.com. if your request is approved, we’ll provide instructions on how to proceed.

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