terms of service

this website is operated by TWOPALE. Throughout the site, the terms “we”, “us” and “our” refer to TWOPALE. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.

We may update or change these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

Online Store Terms

You agree not to use our products for any unlawful or unauthorised purpose, and not to violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or harmful code.

We reserve the right to refuse service to anyone at any time.

Products & Orders

We reserve the right to limit or cancel any order at our discretion.

We make every effort to display product colours and images accurately, but we cannot guarantee exact display on all screens.

Prices and product availability are subject to change without notice.

Shipping & Delivery

Delivery times are estimates only and may vary depending on location and courier delays. We are not responsible for delays outside our control.

Refunds

Refunds are only offered for items that arrive damaged or defective, in accordance with our Refund Policy. Change-of-mind returns or exchanges are not accepted.

Third-Party Services

We may provide access to third-party tools or services. We are not responsible for their content, performance, or policies.

Liability

All products and services are provided “as is” and “as available”.

To the fullest extent permitted by law, TWOPALE is not liable for any loss, damage, or injury arising from the use of our website or products.

Governing Law

These Terms are governed by the laws of Australia.

Contact Information

Questions about these Terms should be sent to twopale.co@gmail.com